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Thursday, April 18, 2013

What kind of communicator are you?


What kind of communicator are you?


 



Everybody already had known the word that “communication”. I too began know when I was a middle school student. However, when I study systematically, I find it’s complex than I had understand in the past. Moreover, I realize it’s one of the most important things for our life skill. In this article, I would like to state by comparing  my understanding of communication  before  and after I have learnt, and I then will indicate ‘what kind of my communicator am I?’ by comparing and contrasting it.
Firstly, I will express my comprehending of communication before I learn. As for my first understanding of communication; it was “Communication Tower” in  our town because of the word “communication”. I though that talking  each other with telephone or telephonic conversation, sending letter to friends , the radio my father tend to listen every morning and day, are related with communication. Another two are television and telegraph. When I review it, I realized that communication is electronic material such as telephone, TV, radio ,telegraph. I grasped like it until after grade 11.
When I joined university, I could understand  more before. I knew which talking each other or chatting with people  was  communication and also chart or voice chart over sea with internet  or electronic mail. Moreover, I see that books, magazines, newspapers, journals are also communication. Otherwise I comprehended communication be speaking/chatting, reading, writing, internet and media . That is how did I understand communication before I study.
Now, I would like to state my understanding of communication  after I have learnt. Let see where come “communication” from the word. The word “communication” comes from the Latin “communis ,” meaning “to share,” and includes  verbal, non-verbal and electronic means of human interaction.” I want to define  with my own words; “ the process of sharing information(may be feeling, idea, etc..) between sender and receiver by the understandable way such as speaking, reading, writing, wave, frequency and logo.
 On  web, ‘Importance of Communication’ , definition of communication was defined as “Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. D.J Paul said "it is a process by which people exchange ideas, fax, feelings or impression in ways that each gain a common understanding of the message."  However it’s not a perfect definition, and there can’t be totally a complete definition. Because when I regard specifically about communication, I found that there are many kinds of communication. For example, human communication, business communication, animal communication and electronic  or internet communication ,etc. And definition also is a little different. So we can say that definition tend to base on kind of communication. But basic principle of it is same. In this article, I will focus on human and social communication.
There are various categories of communication and more than one may occur at any time. There are mainly two types of communication these are:
1.Spoken or Verbal Communication
1.Spoken or Verbal Communication; The system of verbal communication has become quite complex, with unique languages each having millions of words.  Since we can interpret as the oral communication which is in the form of spoken words, this may be face-to-face communication or in the form of a telephonic conversation or visual communication or the voice chat over the Internet Written communication (eg. e-mail, social network/ face book, blog etc)can be in the form of snail mail or by an email now a day. 
So verbal communication is again divided into two patterns as written and visual communication; described by On webs, Answer and Skillyouneed as follow.
Written communication; Written communication is sending information by the form of writing  that may be read. Moreover, in written communication the sender and receiver are more distinct. Some of the channel are letters, emails, books, news papers, journals , magazines, the internet or via other media and these are the channel verbal communication.
Visual communication; Visual Communication is the conveyance of ideas and information in forms that can be read or viewed. This includes  Design, Illustration and Animation .For example; print, magazines, screen-based media, interactive web design, short film, design for advertising, promotion, corporate identity, packaging design graph, chart, logo, map and other visualization can communicate massage.
2.Non-Verbal Communication; Non-verbal communication is formed by expressions, expressive behavior and body language. Body language is the person who is communicating by using including  with the body posture, the gestures of the hand and facial expressions . You communicate nonverbally when you gesture, smile , widen your eyes, move your chair closer to someone, wear jewelry, touch someone, or raise your vocal volume—and when someone receives these signals such as eye contact and frown.
When you smile, nod your head in agreement, or wave your hand to someone, you’re
communicating nonverbally. In fact, some researchers argue that you actually communicate
more information nonverbally than you do with words. There are a lot of channel of non-verbal communication. Here’re some channels; body, face, eye, space, artifactual, touch, paralanguage, silence, time, and smell. It is a very important role while communication is taking place since the expressions on a person’s face depicts a lot about the mood he or she is having. 

 

I want to state one else of four types of communication from article “What's Communication And How Many Types Of Communication ?” (by Anonymous)

1.       Assertive communication: It is the most effective and healthiest form of communication. In this type of communication the self esteem of the person is high. It refers to how we naturally express ourselves.

2.        Aggressive communication: It is always involves manipulation like how we attempt to make people do what we want.

3.       Passive communication :It is based on compliance and hopes.

4.        Passive-aggressive: It is a combination of all styles of communication. This communication type avoids direct confrontation (passive), and attempts to manipulate (aggressive).

Now, I would like to express  about type of communicator. I will sate four type of communicator of Guy Perring, Director, Professional Development Unit (PDU), at the British Council Malaysia. (The PDU offers a wide range of learning opportunities from management and communication skills training to developing English skills.)

Action-oriented communicators
* They talk about getting things done, the “bottom line”, moving ahead, decisions and achievements.
* They tend to be direct, impatient, decisive, quick and energetic.
* They have short attention spans, tend to interrupt others and hate small talk.
* Their body language and vocal cues tend to be accurate indicators of what they are feeling.
Process-oriented communicators
* They talk about facts and figures, policies and procedures, analysis and planning.
* They tend to be systematic, patient, unemotional, cautious and logical.
* They have long attention spans and hate off-the-cuff (spontaneous).
* They offer minimal body language and vocal cues about their feelings.
People-oriented communicators
* They talk about needs, motivations, teamwork, values, feelings and beliefs.
* They are spontaneous, empathetic and subjective.
* They hate rigid procedures that fail to take into account human elements.
* Their body language tends to be open and their voices varied.
Idea-oriented communicators
* They talk about innovation and change, new ways of doing things, concepts and possibilities.
* They tend to be full of ideas, provocative and difficult to understand.
* They like to challenge others and hate rules and regulations.
* Their non-verbal and vocal cues vary substantially. When gathering ideas, they like privacy and may be withdrawn; when promoting ideas, their energy level increases.
According to article of Guy Perring, when I review  my type of communicator, it’s not possible to term exactly in one type because  it was mixed. Since I will express in percentage.
Action-oriented communicators(22%)
Process-oriented communicators(29%)
People-oriented communicators(26%)
Idea-oriented communicators(23%)
Being a reader, I want you to suggest to analyze to know ‘what kind of your communicator are you?’ by my article. I believe that we should think about it carefully. Why?. Because If you know what type communicator are you, you will know which community or society  is suitable for you  and, you can use your communication skill effectively in that field. In age of information technology, the role of communication is bigger than before and requirements or standardization in communication is higher than before. And then it become a skill we have to learn and, we need to improve it skill . As I mention in introduction, I have stated only about introduction two main type of communication, kind of communicator.   So I would like you, reader to advice to study another tip such as communication skill, principle of communication, how to improve your communication skill. You will realize what is your weak point and strong point in communication.

By Thang Mawi

References;
What's Communication And How Many Types Of Communication , The #1 Resource for Students, Professors, and Professionals, By Anonymous
What type of communicator are you?(Friday November 17, 2006) ,By Guy Perring
Human Communication, Basic course, 9/E, © 2002, Joseph A. De Vito


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